Can’t figure something out?
No stress. Below you’ll quickly find the answer to your question.
Are your products really 100% PFAS- and Teflon-free?
Yes. All Safecourt products are guaranteed free from PFAS, Teflon, and other harmful coatings. We use only safe materials such as stainless steel, glass, and BPA-free plastics. No compromise.
How can I be sure no microplastics are released?
We deliberately avoid plastic parts in places where heat or friction occurs. Our glass milk frothers and cold press juicers contain no inner coatings that can wear down. Everything is thoroughly tested before launch.
What’s the delivery time for my order?
Orders placed before 23:59 are dispatched immediately. In most cases, you’ll have your parcel within 24 hours. You’ll always receive track & trace.
How do I clean my milk frother?
Our glass milk frothers are fully dishwasher-safe. No baked-on residue, no peeling coating. Just rinse or pop it in the rack—done.
My milk isn’t getting warm enough—what am I doing wrong?
Always use cold milk straight from the fridge and start with a clean, dry jug. Make sure you select the right setting (e.g., 'warm foam' instead of 'cold foam').
Can I also use the slow juicer for ginger or celery?
Yes. Our cold press juicer is powerful enough for hard ingredients like ginger and fibre-rich vegetables like celery. Cut into small pieces and push through slowly.
Do I have a warranty on my Safecourt product?
Yes. You get a standard 2-year warranty. If you have technical issues or manufacturing defects, we’ll resolve it quickly and free of charge.
What’s the difference between the glass and stainless steel milk frother?
The glass version is fully transparent—perfect if you want to see everything and don’t want a coating. The steel version is more robust, heats up a bit faster, and has built-in temperature control.
Do your products make foam with plant-based milk?
Yes, our milk frothers work well with oat, soy, and almond milk, among others. For the thickest foam, we recommend barista versions.
Can I reach you somewhere if I can’t figure it out?
Of course. You can always reach us via the customer service page. We usually respond within one business day.
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